COVID REGS Our Commitment – The Maple Tree Beauty Salon COVID – 19 Guidelines
We will provide you with an environment that complies with guidelines issued by the Government. Safety is our number one priority for both clients and our team.
Clients will be emailed a Covid-19 Form which MUST be completed and returned prior to your appointment
We ask you, our customers to
Arrive at the time agreed to maximise social distancing
We ask that clients attend their appointments ALONE
To wear a face mask that is secured around your ears, as you enter the salon or we can supply one at £1.50
You must use hand sanitiser provided by The Maple Tree upon entry & exit
To minimise what you bring with you, as you will be asked to keep all belongings with you or place them in a santised basket
Please bring your own drink and any reading material you may require.
To contact us if you or anyone you live with is unwell, has a high temperature or self-isolating. Please do not come to the salon if any of these apply – we will be happy to rearrange your appointment for you.
We have undertaken a thorough review of our salon and treatments
We have arranged the salon space to adhere to social distancing guidelines
Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
All items of equipment will be disinfected before and after every treatment
We will ensure adequate ventilation throughout the salon with doors open where possible
We will not be serving refreshments, and will not have magazines in the salon
Client Arrival & Reception
For everyone’s safety, we will not be accepting walk-ins, you must pre-book
We will stagger client appointment times
We will be accepting card payments ONLY
There will be a 10% COVID-19 surcharge applied to all transactions
We will be operating a locked door system so please arrive on time and wait outside for your therapist to greet you and take you straight to the treatment room. There will be no waiting area due to social distancing restrictions.
We will greet you warmly but without a handshake or a hug.
Hand sanitiser must be used on entry to the salon
The toilet will be out of use and for staff only
Our Team & Professional Services
All team members are trained to care for our clients in a safe, hygienic and professional manner
We have agreed social distancing for our team in communal staff areas
Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or self-isolating
Our team will wear face shields and or a mask, and gloves in the salon, and all team members will wash and sanitise their hands before and after every client interaction.
Please respect us if we seem quiet, wearing the face masks all day with the heat and being on our feet is going to be tough. We may struggle to hold our usual conversation with you.
We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team.
The Maple Tree Team
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