The Maple Tree Beauty Salon

Covid-19

COVID REGS Our Commitment – The Maple Tree Beauty Salon COVID – 19 Guidelines

We will provide you with an environment that complies with guidelines issued by the Government.  Safety is our number one priority for both clients and our team.

Clients will be emailed a Covid-19 Form which MUST be completed and returned prior to your appointment

We ask you, our customers to

  • Arrive at the time agreed to maximise social distancing

  • We ask that clients attend their appointments ALONE

  • To wear a face mask that is secured around your ears, as you enter the salon or we can supply one at £1.50

  • You must use hand sanitiser provided by The Maple Tree upon entry & exit

  • To minimise what you bring with you, as you will be asked to keep all belongings with you or place them in a santised basket

  • Please bring your own drink and any reading material you may require.

  • To contact us if you or anyone you live with is unwell, has a high temperature or self-isolating. Please do not come to the salon if any of these apply – we will be happy to rearrange your appointment for you.

Our Salon 

  • We have undertaken a thorough review of our salon and treatments

  • We have arranged the salon space to adhere to social distancing guidelines

  • Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment

  • All items of equipment will be disinfected before and after every treatment

  • We will ensure adequate ventilation throughout the salon with doors open where possible

  • We will not be serving refreshments, and will not have magazines in the salon

 Client Arrival & Reception 

  • For everyone’s safety, we will not be accepting walk-ins, you must pre-book

  • We will stagger client appointment times

  • We will be accepting card payments ONLY

  • There will be a 10% COVID-19 surcharge applied to all transactions

  • We will be operating a locked door system so please arrive on time and wait outside for your therapist to greet you and take you straight to the treatment room. There will be no waiting area due to social distancing restrictions.

  • We will greet you warmly but without a handshake or a hug.

  • Hand sanitiser must be used on entry to the salon

  • The toilet will be out of use and for staff only

Our Team & Professional Services 

  • All team members are trained to care for our clients in a safehygienic and professional manner

  • We have agreed social distancing for our team in communal staff areas

  • Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or self-isolating

  • Our team will wear face shields and or a mask, and gloves in the salon, and all team members will wash and sanitise their hands before and after every client interaction.

  • Please respect us if we seem quiet, wearing the face masks all day with the heat and being on our feet is going to be tough. We may struggle to hold our usual conversation with you.

We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team.

Thank you

The Maple Tree Team